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OnyxArtPrivacy & Returns Policy

Privacy & Returns Policy .

Privacy & Returns Policy

Effective date: September 20, 2015 Trading Partners Services OÜ (""us"", ""we"", or ""our"") operates the http://www.onyxart.shop website (the ""Service""). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from http://www.onyxart.shop Information Collection And Use Responsible for data processing is: Rene Irniger Avendia Horacio 11550 Mexico City info@onyxart.shop Mexico City - info@onyxart.shop We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data. 1. Access Data and Hosting You can visit our websites without giving any personal information. Each time a web page is called, the web server merely automatically stores a so-called server log file, which can be used, for example. contains the name of the requested file, your IP address, the date and time of the retrieval, the amount of data transmitted and the requesting provider (access data) and documents the retrieval. This access data is used solely for the purpose of ensuring trouble-free operation of the Page as well as the improvement of our offer evaluated. In accordance with Art. 6 para. 1 sentence 1 lit. F DSGVO the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your page visit. Third Party Hosting Services As part of any processing on our behalf, a third party service provider will provide hosting and service to us for the presentation of the website. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as part of the use of this website or in designated forms in the online shop as described below will be processed on its servers. Processing on other servers will only take place in the context described here. This service provider is located within a country of the European Union / Switzerland or the European Economic Area. 2. Data collection and use for contract processing We collect personal data when you provide it to us as part of your order or when contacting us (for example, by contact form or e-mail). Obligatory fields are marked as such, since in these cases we need the data for contract processing, or to process your contact and you can not complete the order without their specification, or can not send the contact. Which data are collected, can be seen from the respective input forms. We use the data communicated by you in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO for contract handling and processing of your inquiries. After completion of the contract, your data will be restricted for further processing and deleted after expiry of any tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to further data use, which is permitted by law and which we will inform you in this statement. Data transfer For fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO we pass on your data to the shipping company responsible for the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward payment data collected to the credit institution commissioned with the payment and any payment service providers commissioned by us to process the payments or to the selected payment service. In part, the selected payment service providers also collect this data themselves, provided that you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies. The same applies to the data transfer to our manufacturers or wholesalers in the cases in which they take over the shipping for us (third-party business). We use payment service providers based in a state outside the European Union. The transfer of personal data to this company takes place only in the context of the need to fulfill the contract. Data sharing for fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO we pass on your data to the shipping company responsible for the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward payment data collected to the credit institution commissioned with the payment and any payment service providers commissioned by us to process the payments or to the selected payment service. In part, the selected payment service providers also collect this data themselves, provided that you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies. The same applies to the data transfer to our manufacturers or wholesalers in the cases in which they take over the shipping for us (third-party business). We use payment service providers based in a state outside the European Union. The transfer of personal data to this company takes place only in the context of the need to fulfill the contract. Transfer of data to shipping service providers If you have given us your explicit consent during or after your order , in accordance with Art. 6 para. 1 sentence 1 lit. A DSGVO will forward your telephone number to the selected shipping service provider so that they can contact you before delivery for the purposes of delivery notification or reconciliation. Consent can be obtained at any time by sending a message to the contact option described below or directly to the Shipping service providers are revoked under the contact address listed below. After revocation, we will delete your data for this purpose, unless you have expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement Amazon Logistics Kaltbandstraße 4 44145 Dortmund Germany Cookies and web analytics In order to make the visit of our website attractive and to allow the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in order to optimize the presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links: Internet Explorer ™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies Safari ™: https://support.apple.com/kb/ph21411?locale=en_US Chrome ™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647 Firefox ™ https://support.mozilla.org/en/kb/cookies-release-and-reflect Opera ™: http://help.opera.com/Windows/10.20/en/cookies.html < br> Failure to accept cookies may limit the functionality of our site. Postal advertising and your right to object In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by letter. This serves to safeguard our legitimate interests, which are predominantly justified in the context of a weighing up of interests, in a promotional approach by our customers in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. Use of Google (Universal) Analytics for web analytics Insofar as you consent to this pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO, this website uses Google (Universal) Analytics, a web analytics service of Google LLC (www.google.com), for the purpose of website analysis. Google (Universal) Analytics uses methods that allow you to analyze the use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address will be shortened prior to transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The anonymized IP address provided by Google Analytics within the framework of Google Analytics will generally not be merged with other data provided by Google. Upon our failure to do so and the end of Google Analytics's use, we will delete the information we collect. Google LLC is headquartered in the United States and is certified under the EU-US Privacy Shield. A recent certificate can be viewed here . As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield. You can revoke your consent at any time with effect for the future by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google. As an alternative to the browser plugin you can click this link to prevent future Google Analytics tracking on this site. An opt-out cookie is stored on your device. If you delete your cookies, you will be asked to give your consent again. Amazon Affiliate Program Our website participates in the Amazon Affiliate Program. This is from Amazon Europe Core S.à r.l. (Société à responsabilité limitée), 5 rue Plaetis, L-2338 Luxembourg (hereinafter referred to as ""Amazon""). This is a so-called affiliate system designed to provide a medium for websites that can be used to earn advertising fees by placing advertisements and links to Amazon. This is to safeguard our legitimate interests in the interests of balancing interests Interests in the optimization and economic exploitation of our online offer in accordance with Art. 6 para. 1 lit. f) DSGVO. By means of cookies, Amazon can follow the order of the respective order and in particular understand that you have clicked on the respective link and then ordered the product on Amazon. You can stop the use of cookies by our contractors or our Website at any time by means of an appropriate setting of your Internet browser. In addition, cookies that have already been set can be deleted at any time via the Internet browser or other software programs. Further information on data processing on Amazon can be found at here . Social Media Plugins Using social plugins from Facebook, Google Our website uses social plugins (""plugins"") from social networks. If you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted by the respective provider directly to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are currently not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly allocate the visit to our website to your profile in the respective social network. If you interact with the plugins, for example by clicking the ""Like"" or the ""Share"" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information will also be posted on the social network and displayed there to your contacts. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in the optimal marketing of our offer pursuant to Art. 6 (1) sentence 1 lit. f DSGVO. The purpose and scope of the data collection and the further processing and use of the data by the provider, as well as a contact option and your rights in this regard and setting options for the protection of your privacy, please refer to the privacy policy of the provider. http://www.facebook.com/policy.php http://www.google. com / intl / en / + / policy / + 1button.html If you do not want the social networks to directly assign the data collected via our website to your profile in the respective service, you must log out of the corresponding service before you visit our website. You can completely prevent the plugins from being loaded even with add-ons for your browser. With the script blocker ""NoScript"" (http://noscript.net/). Our online presence on Facebook, Google, Twitter Our presence on social networks and platforms is designed to improve our communication with our customers and prospects. We will inform you about our products and ongoing promotions. When visiting our online social media sites, your information may be collected and stored automatically for marketing research and promotional purposes. From these data so-called usage profiles are created using pseudonyms. These can be used to e.g. Place advertisements inside and outside the platforms that are allegedly in line with your interests. For this purpose, cookies are usually used on your device. These cookies store visitor behavior and the interests of users. This is gem. Art. 6 para. 1 lit. f. DSGVO the preservation of our legitimate interest in optimizing the representation of our offer and effective communication with our customers and interested parties. If you are asked by the respective social media platform operators for consent (consent) to the data processing, e.g. With the help of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a DSGVO. As far as the aforementioned social media platforms are headquartered in the US, the following applies: For the US, a decision on appropriateness of the European Commission exists. This goes back to the EU-US Privacy Shield. An up-to-date certificate for each company can be viewed here . The detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your rights and options to protect your privacy, in particular opt-out options, please refer to the privacy policy of the provider linked below. If you still need help, feel free to contact us. Facebook: https://www.facebook.com/about/privacy/ The data processing takes place on the basis of an agreement between jointly responsible persons according to Art. 26 GDPR, which you can see here: < a target = ""_ blank"" href = ""https://www.facebook.com/legal/terms/page_controller_addendum"" rel = ""nofollow""> https://www.facebook.com/legal/terms/page_controller_addendum Google / YouTube: https://policies.google.com/privacy Twitter: https://twitter.com/en/privacy < br> Opposition possibility (opt-out): Facebook: https://www.facebook.com/settings?tab=ads Google / YouTube: https://adssettings.google.com/authenticated Twitter: https://twitter.com/personalization Contact options and your rights You have the following rights as a person affected: in accordance with Art. 15 DSGVO the right to provide information about the information processed by us to demand personal data; in accordance with Art. 16 DSGVO the right to demand without delay the correction of incorrect or completion of your personal data stored with us; in accordance with Art. 17 GDPR the right to to request the deletion of your personal data held by us, except as to the further processing of: - to exercise the right to freedom of expression and information, - to fulfill a legal obligation, - for reasons of public interest or - for the assertion, exercise or defense of legal claims is required; in accordance with Art. 18 GDPR the right to demand the restriction of the processing of your personal data, as far as: - the accuracy of the data is disputed by you;- the processing is unlawful, but you reject its deletion; - we no longer need the data, but you need it for the assertion, exercise or defense of legal claims or - you objection to the processing under Art. 21 GDPR in accordance with Art. 20 DSGVO the right to receive your personal data provided to us in a structured, common and machine-readable format or to request the transfer to another person in charge; in accordance with Art. 77 DSGVO the right to complain to a supervisory authority. In general, you can contact the supervisory authority of your usual place of residence or workplace or our registered office. For questions on the collection, processing or use of your personal data, in case of information, correction, restriction or Deletion of data as well as revocation of given consent or opposition to a certain use of data, please contact us directly via the contact details in our imprint.We collect several different types of information for various purposes to provide and improve our Service to you. Types of Data Collected Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (""Personal Data""). Personally identifiable information may include, but is not limited to: Email address First name and last name Phone number Address, State, Province, ZIP/Postal code, City Cookies and Usage Data Usage Data We may also collect information how the Service is accessed and used (""Usage Data""). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. Tracking & Cookies Data We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use: Session Cookies. We use Session Cookies to operate our Service. Preference Cookies. We use Preference Cookies to remember your preferences and various settings. Security Cookies. We use Security Cookies for security purposes. Use of Data Trading Partners GmbH uses the collected data for various purposes: To provide and maintain the Service To notify you about changes to our Service To allow you to participate in interactive features of our Service when you choose to do so To provide customer care and support To provide analysis or valuable information so that we can improve the Service To monitor the usage of the Service To detect, prevent and address technical issues Transfer Of Data Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Switzerland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Switzerland and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Trading Partners GmbH will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. Disclosure Of Data Legal Requirements Trading Partners GmbH may disclose your Personal Data in the good faith belief that such action is necessary to: To comply with a legal obligation To protect and defend the rights or property of Trading Partners GmbH To prevent or investigate possible wrongdoing in connection with the Service To protect the personal safety of users of the Service or the public To protect against legal liability Security Of Data The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Service Providers We may employ third party companies and individuals to facilitate our Service (""Service Providers""), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Analytics We may use third-party Service Providers to monitor and analyze the use of our Service. Google AnalyticsGoogle Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en Links To Other Sites Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. Children's Privacy Our Service does not address anyone under the age of 18 (""Children""). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers. Changes To This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the ""effective date"" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Contact Us If you have any questions about this Privacy Policy, please contact us: By email: support@onyxart.shop