1. Scope For all orders via our online shop, the following terms and conditions apply. Our online shop is aimed exclusively at consumers. A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a legal partnership that, in the course of entering into a legal transaction, acts in the exercise of its commercial or independent professional activity. 2. Contracting party, conclusion of contract The purchase contract is concluded with Trading Partners GmbH, Switzerland. The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. You can put our products initially without obligation in the shopping cart and correct your input before submitting your binding order at any time, by providing this in the order process and use explained proofing tools. By clicking on the order button you place a binding order of the goods contained in the shopping cart. Confirmation of receipt of your order will be made by e-mail immediately after sending the order. When the contract is concluded with us depends on the payment method you have selected: credit card By submitting the order, you also submit your credit card information to us at the same time. After your legitimacy as a legitimate cardholder, we will ask your credit card issuer to initiate the payment transaction and thereby accept your offer. PayPal, PayPal Express, Stripe In the order process you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. After placing the order in the shop, we request PayPal to initiate the payment transaction and thereby accept your offer. 3. Contract language, contract text storage The languages ​​available for the contract are German and English. The contract text is not stored by us. 4. Delivery In addition to the stated product prices shipping costs may still apply. For further details on any applicable shipping costs, please refer to the offers. We only deliver in transit. Unfortunately, a self collection of the product is not possible. 5. Payment In our shop you can basically use the following payment methods: credit card By submitting the order, you also submit your credit card information to us at the same time. After your legitimacy as a legitimate cardholder, we request your credit card issuer immediately after the order to initiate the payment transaction. The payment transaction is automatically performed by the credit card company and charged to your card. PayPal, PayPal Express In the order process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment order to us. After placing the order in the shop, we request PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately thereafter. You'll get more information during the ordering process. 6. Retention of Title The goods remain our property until full payment. 7. Transport damage If goods are delivered with obvious damage in transit, please complain such errors as soon as possible to the deliverer and please contact us immediately. The failure to file a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us claim our own claims against the carrier or the transport insurance. 8. Warranty and Guarantee Unless explicitly agreed otherwise below, the statutory warranty rights apply. For used goods: if the defect occurs after one year from delivery of the goods, the claims for defects are excluded. Defects that occur within one year from delivery of the goods can be asserted within the statutory limitation period of two years from the delivery of the goods. The above limitations and shortened terms do not apply to claims for damages caused by us, our legal representatives or vicarious agents in case of injury to life, body or health, in case of intentional or grossly negligent breach of duty as well as malice, in case of breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the compliance of which the contractual partner may regularly rely (cardinal obligations) in the context of a guarantee promise, as far as agreed or as far as the scope of the Product Liability Act is open. Information on any applicable additional guarantees and their exact conditions can be found in the product and on special information pages in the online shop. Customer Service: You can contact our customer service department for any questions, complaints and complaints on weekdays from 9:00 am to 6:00 pm by e-mailing customer service@onyxart.shop 9. Liability We are always liable without limitation for claims due to damage caused by us, our legal representatives or vicarious agents in case of injury to life, body or health, in case of intentional or grossly negligent breach of duty, in the case of a guarantee promise, if agreed, or as far as the scope of the Product Liability Act is open. In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract and (contractual) obligations by ordinary negligence of us, our legal representatives or vicarious agents, the liability shall be limited to the amount foreseeable at the time the contract was concluded Damage limited, which typically has to be expected. Incidentally, claims for damages are excluded. 10. Dispute Resolution The European Commission provides an online dispute resolution (OS) platform, available here https://ec.europa.eu/consumers/odr/ code. We are not obligated and unwilling to participate in a dispute settlement procedure before a consumer arbitration board. Terms & Conditions created with the Trusted Shops Legal texts in cooperation with Wilde Beuger Solmecke Lawyers .